Frequently Asked Questions:Where are the toys made?
NMCtoys lists where every toy is manufactured on each individual product page. We carry the finest selection of U.S. and European-made toys.
Do I have to pay sales tax?
NMCtoys.com is a New York based company. All items shipped to New York will be subject to New York sales tax.
Do you have a catalog?
NMCtoys.com does not print catalogs. Please view our product selection online.
Where is my order?
We will notify you when we receive your order and again when it has shipped. Please e-mail us at orderstatus@nmctoys.com. if your order has not arrived in a timely manner.
Can I cancel my order?
It is very difficult to cancel an order once it has been placed. If you notify us immediately you wish to cancel your order or a portion of your order, we will attempt to stop shipment.
How can I contact you with immediate questions?
The best way to reach us is by e-mail at customerservice@nmctoys.com.
You may also call us Toll Free at 1 (877) 662-8697.
Where do you ship?
We ship orders within the continental Unites States only.
Where do I send an item I wish to return?
NMCtoys.com ships items from various locations. Therefore, you must e-mail us at returns@nmctoys.com for additional information.
You may also call us Toll Free at 1 (877) NMC-TOYS.
Can I place an order by phone?
Please call us at 1 (877) 662-8697 to place an order by phone.