Refund and Returns Policies:NMCtoys.com stands behind the quality of our products. If you are not satisfied with any of the products you receive, you may return or exchange within 30 days of the original order date. The item must have been purchased from us and be in its original packaging. Restocking fees may apply on certain items.
To receive a RETURN/EXCHANGE form, e-mail us at
returns@nmctoys.com. Please provide us with your order number and specify the item you are returning and the reason for the return. We advise you insure your package and use the original packing materials. NMCtoys.com will not be responsible for the shipping costs associated with your returned package.
Please note personalized items may NOT be returned.
If the item you received was damaged during shipment, please contact us immediately at
returns@nmctoys.com. We will work with you to resolve the situation as quickly as possible.
